O CISO da Porto Seguro, o experiente Luis Firmino acaba de publicar um artigo sobre as habilidades cruciais e o equilíbrio que os CISOs devem ter para ser um bom articulador com os business leaders, resiliente, e também um bom gestor de emoções e pessoas.
Adorei a leitura deste artigo, pois Firmino passa uma visão da sua experiência em campo. Veja um trecho abaixo do artigo que foi escrito em Inglês e clique na imagem ou no link para ler o artigo.
CISOs must have a keen emotional intelligence to allow them to quickly detect whether their audience is closed to suggestions or possibly even hostile to the suggested or required changes. One of the CISO’s key roles is as translator of tech-related terms and threats into a language appropriate for his or her audience. When conversing with business leaders, the CISO needs to be able to communicate clearly and effectively, in the language of the business, through explanations, metaphors or visual aids. This type of interaction is likely to increase as the CISOs communicate ways to reduce cyber risks to other groups.
CISOs must have a keen emotional intelligence to allow them to quickly detect whether their audience is closed to suggestions or possibly even hostile to the suggested or required changes. One of the CISO’s key roles is as translator of tech-related terms and threats into a language appropriate for his or her audience. When conversing with business leaders, the CISO needs to be able to communicate clearly and effectively, in the language of the business, through explanations, metaphors or visual aids. This type of interaction is likely to increase as the CISOs communicate ways to reduce cyber risks to other groups.
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